Communication plan
Messages, channels, and cadence through the program.
What this service covers
Systems and processes fail on adoption, not technology. We plan and run the human side of change: stakeholder mapping, structured communication, champion networks, and adoption metrics reviewed until usage is sustained.
Measured
Adoption per function
Embedded
Champion network
Sustained
New ways of working
Delivered together with
Stakeholder mapping
Impact and influence assessed per group.
Champion network
Trained advocates embedded in each function.
Adoption tracking
Usage metrics and resistance points reviewed regularly.
Change impact assessment
Systematic evaluation of how initiatives affect roles and workflows.
Resistance management
Targeted interventions for teams and individuals slow to adopt.
Readiness surveys
Pulse checks measuring organisational readiness before go-live.
Sustainment plan
Post-launch reinforcement plan to lock in new behaviours.
Best for
- ERP rollouts
- Restructures
- Process transformation programs
Works with
- ERP Implementation
- Business Process Consulting
- Corporate Training